The Strategic Plan defines the long-term direction of the Pension and Gratuity Agency in alignment with Somaliland’s civil-service-reform agenda. It outlines institutional goals, governance reforms, and the supporting Communication Strategy designed to build trust and participation. The plan explains how clear messaging, stakeholder mapping, and targeted outreach will help achieve full compliance with the Pension Fund law and enhance member satisfaction. By integrating communications within its overall strategy, the Agency ensures that every activity—from policy design to service delivery—reflects openness, accountability, and citizen focus.
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There are several other deductions from payroll and therefore, civil servant may consider the contributions as an additional deduction
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Parliamentarians, civil servants, and the public have only limited knowledge about pensions.
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Civil servants may be skeptical about making contributions now for future benefits, because people prefer a penny received today than a penny saved for tomorrow.
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Civil servants find their own supervisors to be the most credible sources of information about work, so the executive and manager community will have to be engaged.
